FAQs

1a) When will my order be processed and posted out ?

All orders are processed and posted out the same day, ensuring the order is placed before 4:00PM (Mon - Fri) - Any orders during the weekend are most likely to be sent out the following Monday morning, although some orders on Saturday may be posted out that same day.

2a) What is the age requirement to place an order with North West Smokes ?

Good question! The age requirement to place an order with us is 18+.

By placing an order with North West Smokes, customers must agree and confirm that they are 18 years of age, or above.

3a) Do you deliver worldwide or are you UK only ?

We deliver worldwide! You can see a list of our shipping rates over at the 'Delivery' page, if you have any further questions please pop us a message via Instagram or Email.